Help center

Getting started

What do I need to join?

How much does it cost to join Neighborhood Nosh?

How much can I earn with Neighborhood Nosh?

Why do you need my address?

Why do you need my card number?

Will my membership with Neighborhood Nosh ever expire?

Signing in

Why do I need to sign in to the Account Center?

How do I sign in to my account?

I forgot my password.

I forgot my email address.

My account is locked.

How do I change my address?

Rewards

How do I know what rewards I earned?

When do rewards get added to my account?

What if I lost my Reward Card?

My rewards are missing.

Do my rewards expire?

Linking cards

Email

Why do I want to receive emails from Neighborhood Nosh?

What kind of emails will I receive from Neighborhood Nosh?

Why am I not receiving emails?

How do I opt in to email notifications?

Online reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Online ordering

Why can’t I order online from or dine in at all Neighborhood Nosh restaurants?

I saw a message saying that I'm leaving the Neighborhood Nosh site and entering the Zuppler-powered online ordering environment. What does that mean?

Why didn’t I earn my full rewards?

How much does it cost to order online, and is there a minimum order amount?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.

I received a confirmation email, but the restaurant says they didn’t get my order. What happened?